Comways, a leading expert of contact center software solutions, has officially partnered with Bright Pattern to resell and implement Bright Pattern omnichannel software solutions across Europe.

Bright Pattern, a global provider of omnichannel contact center software, is pleased to welcome JH Kwon to spearhead the Go-To-Market Team in Korea

Bright Pattern to exhibit and speak at CCW Europe October 9-11, 2023 in Amsterdam

Bright Pattern, an industry-leading and global provider of omnichannel contact center software, is proud to welcome Ken George as US Director of Business Development & Channel Sales.

Bright Pattern has officially developed a trusted partnership with MoData to create a seamless customer experience through the delivery of world class CX with an emphasis on emerging digital and AI technologies.

Dubai, August 9, 2023– PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This collaboration seeks to drive greater enterprise agility by seamlessly integrating Voice, IVR, Email, Chat, SMS, MMS, and Messengers under the Bright Pattern’s omnichannel platform. Bright Pattern’s contact center platform provides […]Continue reading

Bright Pattern ranked highest in areas including: Implementation Time, ROI, Ease of Doing Business With, and Ease of Setup per G2 Crowd, an industry-leading customer review site.

South San Francisco, Calif., June 6, 2023 – Bright Pattern is headed back to Customer Contact Event in Las Vegas to showcase its advanced contact center software. The annual CCW trade show brings together leading customer service industry professionals and experts to discuss insights and trends in the contact center industry. Bright Pattern will be […]Continue reading

Bright Pattern has been nominated for the fourth year in a row by Customer Contact Week for
the CCW Excellence Awards – following previous nominations for “Disruptive Technology of the
Year” and “Omnichannel Solution of the Year”.

South San Francisco, Calif., May 23, 2023 – Bright Pattern, a leading provider of cloud-based omnichannel contact center software for innovative companies, continues its European expansion in France with its partnership with CX Factory. As a partner, CX Factory is recognized as an official reseller which uses Bright Pattern solutions throughout France. Originally a consulting […]Continue reading