Dubai, August 9, 2023– PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This collaboration seeks to drive greater enterprise agility by seamlessly integrating Voice, IVR, Email, Chat, SMS, MMS, and Messengers under the Bright Pattern’s omnichannel platform. Bright Pattern’s contact center platform provides […]Continue reading

South San Francisco, Calif., May 23, 2023 – Bright Pattern, a leading provider of cloud-based omnichannel contact center software for innovative companies, continues its European expansion in France with its partnership with CX Factory. As a partner, CX Factory is recognized as an official reseller which uses Bright Pattern solutions throughout France. Originally a consulting […]Continue reading