PBCS and Bright Pattern Forge Strategic Partnership to Deliver Enhanced Omnichannel Communication Solutions

Dubai, August 9, 2023– PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This collaboration seeks to drive greater enterprise agility by seamlessly integrating Voice, IVR, Email, Chat, SMS, MMS, and Messengers under the Bright Pattern’s omnichannel platform. Bright Pattern’s contact center platform provides […]