Bright Pattern Simplifies Omnichannel Workforce Management
Bright Pattern, leading provider of omnichannel cloud contact software integrates with Pipkins to provide the most accurate contact center workforce management solution
Bright Pattern Unveils Omnichannel Communications for ServiceNow
Bright Pattern, leading provider of omnichannel cloud contact center technology, unveils omnichannel communications for ServiceNow
We Expand ServiceNow Platform’s Communication Channel Lineup
Bright Pattern announced today their sponsorship at the annual ServiceNow Conference, KnowledgeNow 2017.
Facebook Messenger for a G500 Consumer Electronics Company
Bright Pattern, leading provider of omnichannel cloud contact center software partners with Ttranscosmos, global leader in outsourced services, to offer customer service over Facebook Messenger for global consumer electronics company
Bright Pattern Wins Great User Experience Award and Rising Star Award
Bright Pattern has been identified as a leading provider of multichannel cloud contact center since its founding in 2010.
Bright Pattern Supports European Customers
BeCloud, Cloud Contact Center Applications consultancy, to be newest European partner to deliver “Powered by Bright Pattern” cloud offering to its customers
Three Years of On-the-Fly Upgrades
Bright Pattern, provider of omnichannel cloud contact center software, releases new features on-the-fly
Bright Pattern Simplifies Omnichannel Payment Processing
Bright Pattern, provider of cloud contact center software, integrates with PaySimple, provider of cloud payment acceptance platform, to provide payment processing features to its customers
Bright Pattern Sponsors Argyle Customer Experience Leadership Forum
Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor 2017 Argyle Customer Experience Leadership Forum, March 23rd, 2017 in San Francisco, CA
The World’s Largest Advanced Caller ID Database from Next Caller
Bright Pattern partners with Next Caller to provide customers with Advanced Caller ID within the Bright Pattern platform allowing businesses to access the Next Caller database of over 500 million caller profiles in real-time