Leading Online Travel Agency Bright Pattern for Omnichannel Digital CX
Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice.
Sodexo, Global Food Services Provider, Chooses Bright Pattern for CX
Global food giant chooses Bright Pattern to unify interactions across channels and business units for their Latin American contact center operations
European Luxury Retailer Uses Bright Pattern Contact Center Software
Bright Pattern’s latest release supports the most extensive number of social messaging apps in the industry as digital messenger adoption grows.
Global Leader in Hair Regrowth and Restoration Chooses Bright Pattern
The leading hair restoration company for over 40 years chooses Bright Pattern Contact Center Software to power omnichannel conversations over mobile phones, voice, email, chat, SMS/MMS text message
YMCA of the North Chooses Bright Pattern Contact Center Software
The YMCA of the North, a nonprofit with over 370,000 members, chooses Bright Pattern over Five9, Genesys, inContact, and RingCentral to power their customer experience
How Travel Companies Use Bright Pattern Contact Center
Innovative travel and hospitality corporations have deployed Bright Pattern’s cloud omnichannel contact center software to connect with customers and improve customer experience
Bright Pattern Contact Center for Instant Impact on ROI and CSAT
Bright Pattern, #1 for ROI and fastest to deploy based on BPO customer reviews, is the innovative choice for BPOs trying to grow customer base and digitally transform the customer experience
Bright Pattern Reports Record FY 2020 and Q1 2021 Bookings
Bright Pattern continues growth in all regions with record bookings for four consecutive quarters, adding new enterprise customers and innovative SMBs from all industries
Bright Pattern’s Latest Release Supports the Most Extensive Number of Social Messaging Apps in the Industry
Innovative companies in all global regions are using Bright Pattern to provide effortless customer experience on popular messaging apps including Facebook Messenger, Twitter, WeChat, WhatsApp, LINE, Viber, and Telegram
G7 Strategy Group Uses Bright Pattern Contact Center Software
G7 Strategy Group improves the efficiency of outbound campaigns reaching over 2 million constituents in record time for the 2020 census