Top BPO in Peru Vivax Deploys Bright Pattern Contact Center
Bright Pattern increases contactability, close rate for new business, and customer satisfaction for Vivax with the deployment of advanced omnichannel cloud contact center software
Bright Pattern Ranked #1 by Industry Analyst Omdia
Omdia, formerly known as Ovum, names Bright Pattern the Company to Watch in Recent Contact Center Buyer’s Guide
Bright Pattern Selected Finalist ‘Disruptive Technology Solution of the Year’
Bright Pattern has been selected by Customer Contact Week, the world’s largest customer contact event, as a finalist for Disruptive Technology Solution of the Year
Bright Pattern Partners with NCSi to Deliver Omnichannel Communication
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern Releases AI-Powered Omnichannel Communications Platform
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Contact Center Chosen Everise BPO Innovative Companies
Bright Pattern selected by Everise to provide advanced Customer Experience solutions to innovative connected device start-ups
Bright Pattern Omnichannel Communications COVID-19 Contact Tracing UK
The United Kingdom is revolutionizing their contact tracing program with innovative contact center technology to contain the spread of COVID-19 while ensuring the safety of their employees through cloud-based remote workforce technology
Alestra, Deploys Bright Pattern Contact Center CENACED’s Telehealth
Alestra, deploys Bright Pattern Contact Center for nonprofit, CENACED, to offer remote psychological teleassistance services during the pandemic
Intelisys Partner’s with Bright Pattern to Provide AI-Powered
Intelisys, the industry’s leading Technology Service Distributor of telecommunications network and cloud services, adds Bright Pattern Contact Center to its portfolio to help customers with digital transformation, omnichannel conversations, omnichannel quality management, and AI implementation
Naver, Leading Search Platform in South Korea, Deploy Bright Pattern
Naver search platform, the creator LINE, Asia-Pacific’s leading messenger app with over 600 million users, uses Bright Pattern Contact Center for remote workforce