Bright Pattern Reports Record 2016 Financial Performance
Bright Pattern, a global provider of multichannel cloud contact center solutions, continues its strong growth trajectory with record revenue, bookings and thriving customer base.
Bright Pattern and Reply.ai Deliver Bots with a Human Touch
Bright Pattern, an innovative cloud contact center provider and Reply.ai, omnichannel bot and AI platform unveiled an integrated solution for smart automated service over messaging channels with a warm human assistance for handling exceptions and improving bot response quality.
Deploying Cloud Contact Centers Globally
Bright Pattern, leading provider of global contact center software, announces upcoming fall release to include local presence and region-aware routing.
Bright Pattern to Showcase Its Latest Cloud Contact Center Release
Bright Pattern 5.0 summer release combines unprecedented channel support with easy channel switching.
Why Contact Centers Need Cloud-Based CRMs
Bright Pattern, a global leading provider of multichannel cloud contact center software, to discuss cloud adoption and movement to cloud contact center vendors with seamless and robust CRM integrations at ICMI Conference and Expo.
Bright Pattern to Exhibit at ICMI Conference
Bright Pattern, a global leading provider of multichannel cloud call center software, is proud to be sponsoring and participating in the ICMI Conference, scheduled for May 10-13, 2016 in Long Beach, California.
Bright Pattern to Exhibit at Enterprise Connect
Bright Pattern CEO, Konstantin Kishinsky, will present Bright Pattern’s contact center software in Amazon and Microsoft Azure clouds live at this year’s Enterprise Connect Conference, March 7-10 in Orlando, Florida.