Bright Pattern Sponsors Argyle Customer Experience Leadership Forum
Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor 2017 Argyle Customer Experience Leadership Forum, March 23rd, 2017 in San Francisco, CA
The World’s Largest Advanced Caller ID Database from Next Caller
Bright Pattern partners with Next Caller to provide customers with Advanced Caller ID within the Bright Pattern platform allowing businesses to access the Next Caller database of over 500 million caller profiles in real-time
Bright Pattern Partners with Alterra.ai to Bring Virtual Agent AI
Bright Pattern, provider of omnichannel cloud contact center software, partners with Alterra.ai, provider of virtual agents powered by AI and Deep Learning
CTI Integration with Oracle RightNow
Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its extended offering with Oracle RightNow Integration
Bright Pattern Extends Its Service to Australia and New Zealand (ANZ)
Bright Pattern, global provider of multichannel cloud contact center software, continues to expand its presence in the Asia-Pacific region
Extending Cloud Contact Center Service to Japan
Bright Pattern, global provider of multichannel cloud contact center software, expands its presence in Japan to enhance local voice communications and improve regional compliance.
Bright Pattern Partners with Dizzion
Bright Pattern, leading provider of multichannel cloud contact center software, is proud to announce a new partnership with Dizzion, a global provider of end-user computing services
Bright Pattern Reports Record 2016 Financial Performance
Bright Pattern, a global provider of multichannel cloud contact center solutions, continues its strong growth trajectory with record revenue, bookings and thriving customer base.
Bright Pattern and Reply.ai Deliver Bots with a Human Touch
Bright Pattern, an innovative cloud contact center provider and Reply.ai, omnichannel bot and AI platform unveiled an integrated solution for smart automated service over messaging channels with a warm human assistance for handling exceptions and improving bot response quality.
Deploying Cloud Contact Centers Globally
Bright Pattern, leading provider of global contact center software, announces upcoming fall release to include local presence and region-aware routing.