Calls are an easy method to connect with Teams. One-on-one calls are possible or calls with a group of individuals. You can schedule them prior to time, similar to an appointment or begin them in the middle of the night during chat.
Meetings are an excellent opportunity to work together with Teams, calls could be a faster method to connect for the completion of specific tasks or getting answers quickly to your questions. How can I call Microsoft Teams? Things to know before you make calls to Microsoft Teams.
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How can I call Microsoft Teams? You can conduct one-on-one calls or make group calls for anyone within your company directly through chat without having to organize a team meeting. The calls are private and won’t be included in any group chat. Call entries will show up in your chat, however.
As many as 20 people are able to be connected to the same video conference. If you’re not engaged in conversation with the person you’d like to call, you can initiate the call with the command. Click on the command box on the upper right-hand side of your screen, and then type”/call” and then choose that name or the number of the user you’d like to contact.
You can also make one-on-one calls from someone’s profile page. You can open it by clicking the picture of them within a channel or via the search.
Anywhere you are in Teams or elsewhere, you are able to start the call with someone (or or a group of participants). Here are a few ways to do it:
Call from your call history such as call history, speed dial or your contacts:
Access your call history and quickly call anyone back from the list.
Go to Calls and review the History section in the center of the screen. Select any item from the list and then choose Call in the Details section on the right side of Teams.
From your speed dial, you can quickly call people that you previously saved to this list.
To access your speed dial, go to Calls and then find the Speed dial section on the right side of Teams.
From your voicemail, you can quickly call back anyone who left a message.
To access your voicemail, go to History and select the Voicemail button in the upper-right corner. You can call someone back from your voicemail by selecting More actions next to their name > Call back from the call history list, or by clicking Call under the contact details.
To view your contacts
Click Calls > Contacts in the upper-left of Teams. From here, you can call anyone by selecting Call to the right of their name.
During a call, you can take many actions. These are a few common actions you might take:
Your call history is located in the center of the calls experience and shows a list of past calls (including missed calls).
Go to Calls > History. From any call in the list, select More actions > Call back to begin a call automatically.
You can also chat with that contact, add them to speed dial, and add them to your contacts—all from the More actions menu.
Your voicemail is another familiar tool for getting the most out of your calling experience in Teams. Go to Calls > History and then select Voicemail in the upper-right. From here you can:
Call someone back from your voicemail by selecting More actions next to their name > Call back from the call history list, or by clicking Calls under the contact Details on the right side of Teams.
Microsoft Teams comes in many different configurations. This means you might not have access to all the options for calling we’ve discussed here. The access you have to these features will depend on the kind of account you have.
If you’re a member of an unpaid Microsoft Teams account, or an account for business or education which does not have Microsoft Phone System as well as Calling Plan licensing, you will not be able to call any number through the Team’s account. This is a paid-for service that requires this specific license from Microsoft in addition to the existing Office 365 account.
Without this additional license your call tab might appear a bit different. In particular there won’t be a dial pad with a number.
It doesn’t mean that you can’t make calls using Microsoft Teams, but it does mean that you’re restricted from speaking to fellow Microsoft Teams users. Find contacts using their names or emails by following the steps on this page for calling them using Your Teams account.
Your education or business account is managed by your organization’s IT administrators. They can disable or turn on the ability to look up users who are not part of your company or school–and also for other users to connect with you.If it’s not possible to find outside users when you try to call them and you want to make sure that it is checked with your IT administrator to confirm whether external federation is activated.