Bright Pattern for Intelisys

Bright Pattern for Intelisys

Bright Pattern is a proud partner of Intelisys, the industry’s leading Technology Services Distributor in telecommunications network and cloud services. Intelisys strives to deliver exclusive advantages and prestigious affiliations, and has helped thousands of companies become customer experience superstars. With Bright Pattern, Intelisys will help many more make the transformation into a digital CX powerhouse.

Bright Pattern Overview

Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software for innovative midsize and enterprise companies. Some key features that power Bright Pattern include:

What Makes Bright Pattern Different?

Bright Pattern is the simplest, most powerful AI omnichannel contact center software in the market. Bright Pattern’s platform boasts the highest ROI and the fastest time to deploy (half the industry average) when compared to the industry’s leading competitors. As a result, Bright Pattern is guaranteed to produce the fastest time to see revenue for Intelisys.

Bright Pattern is recognized by luminaries and analysts for its powerful, dynamic platform. Bright Pattern is listed as #1 for omnichannel innovation, deployment time, professional services, and hosting reliability, and beats all legacy providers on price according to the Ovum Buyer’s Guide. Bright Pattern outranks Five9, NICE inContact, Avaya, Aspect, and 8×8 in the 2020 G2Crowd Report. Finally, Bright Pattern is a leader in the 2020 Call Center Software FrontRunners Quadrant with higher customer ratings than Five9, Genesys PureCloud, NICE inContact, RingCentral, Talkdesk.

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Customers Powered by Bright Pattern

United Healthcare
Cable & Wireless
American Girl
Sun Country Airlines

Did you know?

One of the largest banks utilized Bright Pattern to deploy more than 2000 remote agents in one week for the Payroll Protection Program in response to the COVID-19 pandemic

Innovative startups use Bright Pattern for its scalability, flexibility, and customizability

Several of the world’s largest automobile companies use Bright Pattern

Top Reports, Ebooks, and Whitepapers

Remote Workforce Whitepaper

2020 Trends Whitepaper

BPO Ebook

10 Keys for Omnichannel Customer Journeys

Analyst Reports and Demos

Why Choose Bright Pattern

Frost Profile

What do Contact Center Analysts Say About Bright Pattern?


Ovum, Leading Call Center Industry

“Bright Pattern was the shining star in the ratings… customers rated the company and its products at the maximum level achieved by any vendor”

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CCW Excellence Awards, Global Awards

“Bright Pattern is one the best companies we’ve worked with. Outstanding customer support and very high level of

G2 Crowd

  • Bright Pattern recognized by G2 Crowd as one of the top providers of contact center software
  • Bright Pattern outranked leading providers, including Five9, NICE inContact, Avaya, Aspect, and 8×8
  • Achieved top rankings in usability index based on ease of administration, ease of set-up, and ease of doing business

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Gartner Software Advice FrontRunners Quadrant

  • Bright Pattern named as a leader for three consecutive years
  • Bright Pattern received customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, Talkdesk and other popular vendors
  • Bright Pattern leads the call center category with a customer rating of 4.74 out of 5 with perfect ratings for customer support and value for money

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The Frost and Sullivan’s Profile of Bright Pattern

  • True omnichannel capabilities without significant license or professional services expense
  • Low license costs and professional service fees due to the simplicity of the platform
  • Set up times are a fraction of the time and cost of many other vendors
  • All channels are native to the platform (built-in) enabling true omnichannel conversations, omnichannel quality management

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