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Bright Pattern provides the simplest and most powerful omnichannel cloud contact center software for innovative companies. Join our team of stars as we continue to grow rapidly!

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Managing Director of APAC Channel Sales – Cloud Contact Center Software

Bright Pattern is looking for a Junior Product Manager to help discern market product trends and define software products for our innovative cloud contact center platform.

Key Responsibilities

  • Identify Key Customer Use Cases for the Contact Center Market
  • Analyze Market Environment
  • Demonstrate Key Capabilities of the Bright Pattern Platform
  • Create innovative solutions using Bright Pattern and our APIs
  • Define solutions so they are easily understood by dev manager, dev and QA engineers, and tech writers

Qualifications and Key Skills

  • Bachelor’s Degree in Computer Science
  • Ability to code in programming languages
  • Code in a programming language and use of APIs
  • Understanding how modern web/SaaS technologies work, knowledge of IP telephony is a plus

Salary and Benefits

  • Competitive compensation
  • Corporate stock options
  • 401K
  • Fast-paced, varied environment
  • Casual workplace
  • Comprehensive benefits (e.g., medical, dental and vision insurance)
  • Paid lunches two days per week
  • Quarterly company events and outings

Bright Pattern is a fast-moving cloud software company growing faster than others in the market. You will be in a pivotal role to make a difference and significant contribution to company success as we embark on our next ramp of growth, while working in an exciting, fast-paced startup environment with experienced industry leaders.

Ready to join the Bright Pattern Team? Apply Now!

About Bright Pattern

Founded by pioneers in the contact center industry, Bright Pattern delivers a natively built, all-in-one AI-powered omnichannel platform including comprehensive contact center capabilities, an advanced AI suite and workforce management (WFM).

 

Recognized as the fastest time-to-implement and lowest-cost-to-deploy, Bright Pattern delivers unmatched time-to-value.

 

Serving over 500 customers across 30 countries, Bright Pattern’s cloud-native platform offers customers their deployment choice — whether in the cloud, on-premises, or in private cloud environments.

 

For more information on how Bright Pattern is reimagining customer experience, visit www.brightpattern.com.

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Join our team at Bright Pattern today!