News and Press Releases

SAN FRANCISCO, Calif., March 3, 2026 – Bright Pattern, a leading provider of AI-powered contact center software, announced that IDnow, a leading identity verification platform

SAN FRANCISCO, CA, UNITED STATES, February 26, 2026 — Bright Pattern, a global leader in AI-powered omnichannel contact center software, today announced a partnership with

Global payment provider to deploy AI-powered omnichannel platform across customer support operations SAN FRANCISCO, CA, UNITED STATES, February 24, 2026 — Bright Pattern, a leader

SAN FRANCISCO, CA, UNITED STATES, February 5, 2026 — Bright Pattern, an AI-driven contact center platform designed for modern customer experience, today announced a partnership

CAIRO, EGYPT, January 28, 2026 – Bright Pattern, a global provider of AI-powered omnichannel contact center software, today announced its participation at GITEX 2026, taking

BERLIN, GERMANY, January 26, 2026 – Bright Pattern, a leading provider of AI-powered contact center software, today announced its participation in CCW 2026, Europe’s premier

Bright Pattern, a leading provider of AI-powered omnichannel contact center solutions, announced the general availability of its next generation advanced Workforce Management (WFM) software, featuring

SAN FRANCISCO, CA, UNITED STATES, December 8, 2025 – Bright Pattern announced the availability of the next generation of AI Interaction Analytics, a groundbreaking capability

SAN FRANCISCO, CA, UNITED STATES, December 2, 2025 – Bright Pattern, the leader in AI-powered omnichannel contact center solutions, announced the general availability of the next