Join Bright Pattern

Bright Pattern provides the simplest and most powerful omnichannel cloud contact center software for innovative companies. Join our team of stars as we continue to grow rapidly!

Director of APAC Channel Sales – Cloud Contact Center

Bright Pattern is looking for an experienced and motivated Director of Channel Sales to spearhead building our APAC business. This leader will work hand-in hand with the Bright Pattern Channel Sales Manager to recruit, develop and expand our APAC partner ecosystem and be a primary driver of regional revenue. A successful Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players – hungry, nimble and intelligent with the ability and willingness to close a mix of complex enterprise and more transactional deals. This is a key position within our Sales organization and will report directly to our CEO. You will be responsible for opening new routes to market and helping recruit partners to build & sell our contact center solution at speed and scale.


  • Identify and recruit key partners to sell Bright Pattern throughout APAC
  • Create and drive revenue throughout APAC with responsibility for the APAC P&L
  • Generate business opportunities through professional networking and cold-calling
  • Develop or draw from prior relationships to establish our initial GTM partners in APAC
  • Be the primary driver of revenue in APAC
  • Meet and exceed all quarterly and annual sales quotas
  • Develop overall APAC business plan and GTM plans with partners to include engagement models and revenue targets
  • Maintain partner and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connections and referral partners
  • Close customer opportunities, manage forecasts and pipelines

Key Skills and Qualifications

  • 7+ years of software sales experience with key APAC distribution partners
  • Be able to work independently in a fast paced, rapid change start-up environment
  • Proven experience recruiting, signing and driving revenue in a start-up environment
  • Proven track record of sales excellence with APAC partners
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Knowledge of key CCaaS partners and ability to quickly engage and quickly establish revenue-yielding relationships
  • Established contact relationships preferred
  • Strong action and results orientation
  • Ability to operate independently and drive sales in a start-up environment
  • Experience with and knowledge of call center software, CRM, service management, SaaS.

Salary and Benefits

  • Competitive compensation
  • Corporate stock options
  • 401K
  • Fast-paced, varied environment
  • Casual workplace
  • Comprehensive benefits (e.g., medical, dental and vision insurance)
  • Paid lunches two days per week
  • Quarterly company events and outings


Bright Pattern is a fast-moving cloud software company growing faster than others in the market. You will be in a pivotal role to make a difference and significant contribution to company success as we embark on our next ramp of growth, while working in an exciting, fast-paced startup environment with experienced industry leaders.

Ready to join the Bright Pattern Team? Apply Now!

About Bright Pattern

Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel with embedded AI omnichannel quality management.

The company was founded by a team of industry veterans who pioneered the leading contact center solutions and are now delivering an architecture for the future. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages. The company is headquartered in South San Francisco/Pleasanton, California.

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