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Bright Pattern provides the simplest and most powerful omnichannel cloud contact center software for innovative companies. Join our team of stars as we continue to grow rapidly!

Director of EMEA Channel Sales – Cloud Contact Center Software

To accommodate our next stage of rapid growth, Bright Pattern is seeking an experienced and motivated Director of Channel Sales to spearhead building our European business. This leader will work hand-in hand with the Bright Pattern Channel Sales Manager to recruit, develop and expand our European partner ecosystem and be a primary driver of regional revenue. A successful Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players – hungry, nimble and intelligent with the ability and willingness to close a mix of complex enterprise and more transactional deals. This is a key position within our Sales organization and will report directly to our CEO. You will be responsible for opening new routes to market and helping recruit partners to build & sell our contact center solution at speed and scale.

Responsibilities

  • Identify and recruit key partners to sell Bright Pattern throughout Europe
  • Create and drive revenue throughout EMEA with responsibility for the Europe P&L
  • Generate business opportunities through professional networking and cold-calling
  • Develop or draw from prior relationships to establish our initial GTM partners in EMEA
  • Be the primary driver of revenue in EMEA
  • Meet and exceed all quarterly and annual sales quotas
  • Develop overall European business plan and GTM plans with partners to include engagement models and revenue targets
  • Maintain partner and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connections and referral partners
  • Close customer opportunities, manage forecasts and pipelines

Key Skills and Qualifications

  • 7+ years of software sales experience with key European distribution partners
  • Be able to work independently in a fast paced, rapid change start-up environment
  • Proven experience recruiting, signing and driving revenue in a start-up environment
  • Proven track record of sales excellence with European partners
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Knowledge of key CCaaS partners and ability to quickly engage and quickly establish revenue-yielding relationships
  • Established contact relationships preferred
  • Strong action and results orientation
  • Ability to operate independently and drive sales in a start-up environment
  • Experience with and knowledge of call center software, CRM, service management, SaaS

Salary and Benefits

  • Competitive compensation
  • Corporate stock options
  • 401K
  • Fast-paced, varied environment
  • Casual workplace
  • Comprehensive benefits (e.g., medical, dental and vision insurance)
  • Paid lunches two days per week
  • Quarterly company events and outings

 

Bright Pattern is a fast-moving cloud software company growing faster than others in the market. You will be in a pivotal role to make a difference and significant contribution to company success as we embark on our next ramp of growth, while working in an exciting, fast-paced startup environment with experienced industry leaders.

Ready to join the Bright Pattern Team? Apply Now!

About Bright Pattern

Founded by pioneers in the contact center industry, Bright Pattern delivers a natively built, all-in-one AI-powered omnichannel platform including comprehensive contact center capabilities, an advanced AI suite and workforce management (WFM).

 

Recognized as the fastest time-to-implement and lowest-cost-to-deploy, Bright Pattern delivers unmatched time-to-value.

 

Serving over 500 customers across 30 countries, Bright Pattern’s cloud-native platform offers customers their deployment choice — whether in the cloud, on-premises, or in private cloud environments.

 

For more information on how Bright Pattern is reimagining customer experience, visit www.brightpattern.com.

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