Join Bright Pattern

Bright Pattern provides the simplest and most powerful omnichannel cloud contact center software for innovative companies. Join our team of stars as we continue to grow rapidly!

Bright Pattern is looking for

Junior Product Manager

As a Product Manager your goal will be to define software products that address customer business needs in a most effective and efficient way.

Key Responsibilities:

  • Capturing customer use cases
  • Analyzing market environment
  • Knowing our software in a way to be able to demo any feature at any time and explain why it is needed
  • Understanding our software implementation and partner APIs enough to design viable solutions
  • Coming up with high quality solutions and confirm them with customers, management and engineers
  • Defining solutions so they are easily understood by dev manager, dev and QA engineers, and tech writers 

Qualifications and Key Skills:

  • Define things clearly in written English
  • Code in a programming language
  • Be able to use any API
  • Understand how modern web/SaaS technologies work, knowledge of IP telephony is a plus 

Salary and Benefits

  • Competitive compensation
  • Corporate stock options
  • 401K
  • Fast-paced, varied environment
  • Casual workplace
  • Comprehensive benefits (e.g., medical, dental and vision insurance)
  • Paid lunches two days per week
  • Quarterly company events and outings


Bright Pattern is a fast-moving cloud software company growing faster than others in the market.   You will be in a pivotal role to make a difference and significant contribution to company success as we embark on our next ramp of growth, while working in an exciting, fast-paced startup environment with experienced industry leaders.  

Ready to join the Bright Pattern Team?  Apply Now!

About Bright Pattern

Founded by pioneers in the contact center industry, Bright Pattern delivers a natively built, all-in-one AI-powered omnichannel platform including comprehensive contact center capabilities, an advanced AI suite and workforce management (WFM).

 

Recognized as the fastest time-to-implement and lowest-cost-to-deploy, Bright Pattern delivers unmatched time-to-value.

 

Serving over 500 customers across 30 countries, Bright Pattern’s cloud-native platform offers customers their deployment choice — whether in the cloud, on-premises, or in private cloud environments.

 

For more information on how Bright Pattern is reimagining customer experience, visit www.brightpattern.com.

Apply Now

Join our team at Bright Pattern today!

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