How much are Microsoft Teams calling fees?

Understanding Microsoft Teams Plans

How much are Microsoft Teams calling fees

Microsoft Teams Phone System Licensing and Pricing

The world of business is constantly talking about which new collaborative platform will be the best. There surely are numerous alternatives to pick from. One solution that’s particularly beneficial is Microsoft Teams. It’s completely free in Microsoft365 or Office 365. Let’s take a look at everything you must be aware of this amazing collaboration software for companies as well as freelancers and anyone else working in a team setting. How much are Microsoft Teams calling fees? What Are the Calling Plans Options?

Table of Contents

How much are Microsoft Teams calling fees?

How much are Microsoft Teams calling fees? The charges for calling with Microsoft Teams depend on the plan of calling you choose. There are three major plans for calling available:
  • Domestic Calling Plan: Calling plan offers you a certain amount of minutes to make calls within your region or country. The cost per minute for calls over the monthly allowance is different based on the region or country. For instance, in the US the cost for each minute amounts to $0.015 after you’ve consumed your 120 minutes included in the plan.
  • International Calling Plan: This plan offers you a certain amount of minutes for international calls. The cost per minute for calls that exceed your monthly allowance can also vary according to the region or country. For instance, the cost per minute to call the UK in the US is $0.04. US costs $0.04 after you’ve exhausted your 600 minutes included.
  • Pay-As-You-Go Calling Plan: The plan allows you to make calls with no any commitment to a monthly fee. The plan charges a per minute rate for all calls regardless of where you are. The cost per minute is based on the region or country. For instance, the per-minute rate for calling to the UK via to the US costs $0.03.

Alongside the calling plans, there may be other charges that could be applicable, including:

  • Long distance charges: These fees may be applicable for calls made to specific locations or nations, despite when you are on a calling plan.
  • Surcharges: These fees could be charged for calls to specific numbers, like toll-free numbers and premium numbers.

Here are some other things to remember about the cost of calling teams:

  • The cost for calling is charged per minute, irrespective of the length of the call.
  • The calls you make to the other Teams customers are never charged, no matter what calling plan you choose to use.
  • Plans for calling are given to users, and not devices. So, if you have a user that uses a lot of international calls, you could give them the International Calling Plan, even when they are using Teams for their phone devices.
  • Calling plans are available each month or every year.

What is Microsoft Teams?

Microsoft Teams launched in November 2016 as a component of Office 365 productivity suite. Teams is a platform for collaboration which unifies video, chat, voice along with file sharing. It’s designed to be utilized by remote, local and distributed groups of workers–anyone from any business in fact!

Microsoft has been continuously updating Teams since the time it was first launched. Numerous additional features were added since the demand for a comprehensive tool for collaboration has grown exponentially. Its most important features include:

What is Microsoft Teams
  • Chat

Teams offer both one-on-one and group chats. Both types are persistent, so users don’t need to search conversation histories as they did in Skype for Business.

Teams chat includes a host of modern messaging features, including text formatting, emoji and priority flagging. Users can also share files directly through chat sessions.

  • Channels

The true power of Teams lies in  users’ ability to collaborate through multiple different channels. Channels can be either Standard—public and open to everyone who wants to join—or private and focused on specific topics or activities. Channel owners must authorize new users to join their channel.

  • Meetings

Microsoft Teams offer videoconferencing for up to 250 users per session. Due to popular requests, Microsoft is actively working on increasing that limit.

Video meetings can be scheduled on a channel’s calendar, or users can create them on the fly. Teams offer meeting broadcasts for up to 10,000 simultaneous viewers using the Microsoft Stream Integration.

  • Calling

One of the most overlooked features in Teams is its ability to offer outbound calling right from the client. It is an excellent way for remote or mobile users to stay connected through one single, reliable connection.

What Are Microsoft Teams Calling Plans?

In the Microsoft network phone calls for Microsoft Teams members are absolutely free. But, businesses have to purchase a Calling Plan if it wants its customers to be in a position to make regular telephone calls and is not already registered by a service provider or already have an existing PSTN operator’s subscription.

Microsoft Team Calling Plan is a monthly service which gives users a number as well as a set amount of minutes. The services are available directly by Microsoft via Office 365, and there is no additional PSTN contract with a carrier. It is available through the per-user license. Customers in sixteen countries around the world, it provides calling plans.

The Teams Phone System, a standalone license or an add-on works in conjunction with Plans.

What Are the Calling Plans Options?

Microsoft offers three variants of the Teams Calling Plan: 

  1. Domestic Calling Plan: Licensed users of Microsoft 365 or Office 365 can dial numbers within the country or in the area they’ve been allocated.
  2. International Calling Plan: Those with licenses can make international calls to the 196 different countries as well as regions. Anyone who has a national call plan can add this program to their existing account.
  3. Domestic and International Calling Plan: Licensed users can call local numbers within the region or country in which there is a Microsoft 365 or Office 365 license is registered, and also international numbers within 196 nations and regions.

In order to select the most appropriate choice, businesses should think about the following concerns. Are there plans for calling in the area I reside? What areas of the user can I use the plan for calling? Do employees of my company require calling abroad? Do they have licenses that allow for Calling Plans? With Calling Plans available in Microsoft 365 or Office 365 Every user within your company must be assigned a unique direct-inward dial (DID) phone number as well as a valid emergency number. The company can transfer their existing numbers or buy new numbers from Microsoft.

Microsoft Teams Domestic Calling Plan

Microsoft Teams Domestic Calling Plan Microsoft Teams Domestic Calling Plan is a plan for subscription that lets users make calls to numbers in the same nation or region as they’re using their Microsoft 365 license. The plan provides a fixed amount of minutes each month. Any calls that exceed the monthly allowance are charged per minute.

The three Domestic Calling Plan options available:

  • Domestic Calling Plan Zone-1 US: For users in the United States and Puerto Rico.
  • Domestic Calling Plan Zone-1 Canada/UK: For users in Canada and the United Kingdom.
  • Domestic Calling Plan Zone-2: For users in Australia, New Zealand, Singapore, and Hong Kong.

The amount of minutes included in each plan differs based on the area. For instance The Domestic Calling Plan Zone-1 US comprises 120 minutes each month, whereas the Domestic Calling Plan Zone-2 includes 60 minutes per month.

Unlimited inbound minutes are provided in the majority of Domestic Calling Plans. This means that customers are able to get calls through any phone even if they don’t have a phone plan.

Plans for calling are given to users, and not devices. So, when you have a customer who is a frequent user of calls to the home, you can assign them an International Calling Plan even if they are using Teams for their phone devices. Calling plans are available either monthly or annually.

Here is a table that summarizes the functions of Microsoft Teams Domestic Calling Plan:

Feature Domestic Calling Plan Zone-1 US Domestic Calling Plan Zone-1 Canada/UK Domestic Calling Plan Zone-2
  • Number of included minutes per month

120

60

120

  • Unlimited incoming minutes
  • Yes
  • Yes
  • Yes
  • Price per minute for calls exceeding the monthly allowance

$0.015

$0.015

$0.02

  • Availability

United States and Puerto Rico

Canada and the United Kingdom

Australia, New Zealand, Singapore, and Hong Kong

Microsoft Teams International Calling Plan

Through the International Calling Plan, licensed users can make calls to numbers within the region that the Microsoft 365 license is assigned to the user according to the location of the user, as well as to international numbers within 196 countries and regions. Unlimited minutes for incoming calls are included. Outgoing minutes are included, based on the purchase of the license.

Microsoft Teams Pay-As-You-Go Calling Plan

With the Pay-As-You Go Calling Plan, registered users can dial numbers in the region or country in which the Microsoft 365 license is assigned to the user according to the location of the user and to international numbers within the 196 countries and regions.

Unlimited minutes inbound are included. Outgoing minutes are not included. All calls made outgoing are charged according to the minutes used, whether with Post-Use Billing or Communication Credits (for new commercial experience calls only). Licenses are allocated to users depending on the location they reside in.

There are two Pay As You Go calling Plan choices to select from:

  • Pay-As-You-Go Calling Plan Zone-1: For users in the United States and Puerto Rico, Canada, and the United Kingdom.
    Note: Zone 1 licenses aren’t currently available for sale in the United States and Puerto Rico, but they can be provisioned to United States and Puerto Rico users if bought in other countries.
  • Pay-As-You-Go Calling Plan Zone-2: For users in Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, and Switzerland.

How to buy Microsoft Teams Calling Plans

  1. You must first purchase a Phone System add-on license. To do that, sign in to the Microsoft 365 admin center and choose Billing> Purchase services > Add-on subscriptions > Buy now.
  2. After you buy Phone System licenses, you can buy a Calling Plan by signing in to the Microsoft 365 admin center and choosing Billing > Purchase services > Add-on subscriptions, and then selecting Buy now.

You can purchase and assign various Calling Plans to a variety of users, based on the requirements of your business. After selecting which Calling Plan you need, proceed to the checkout. You can assign a plan to each user within Microsoft 365 admin center. Microsoft 365 admin center.

Request a Demo