Easy, seamless omnichannel conversation across voice and digital channels for both customers and agents.
Monitor 100% of interactions on every channel and allow you to review, score and coach agents to improve CX.
Allow any employee to connect on voice and digital channels via Bright Pattern Mobile App.
Omnichannel Desktop – an effortless
conversation across all channels.
Omnichannel Mobile App for
voice, webchat, messenger and SMS
Find out what makes our customers so excited about working with Bright Pattern.