Bright Pattern Named Call Center Category Leader for 2017 Q3

Bright Pattern, leading provider of omnichannel cloud contact center technology, today announces their placement as a leader in the 2017 Q3 GetApp Call Center Category
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Bright Pattern today announces their top ranking among leading contact center software vendors by GetApp, recently acquired by Gartner. GetApp recognizes vendors excelling in areas such as integration capability, influence on the industry, customer satisfaction, and ability to support global enterprise security and reliability needs.

Bright Pattern had a very strong showing in the rankings, finishing ahead of top competitors inContact, Five9, Talkdesk and Genesys. Bright Pattern achieved top ranking due to numerous customer testimonials promoting its product innovation, platform reliability and superior onboarding and support.

“I am extremely pleased with Bright Patterns performance in recent industry reviews by Gartner’s Software Advice and GetApp,” said Konstantin Kishinsky, CEO of Bright Pattern. “Q3 is proving to be a strong quarter with an increase in enterprise bookings. We have also extended our team and will be announcing our Summer release with advanced integration capabilities and supervisor tools later this month.”

Tweet this: @BrightPatternUS Named Call Center Category Leader for 2017 Q3 by Gartner’s GetApp

Why Wait?

We are happy to answer questions, discuss specific workflows and requirements on a live presentation online, describe core benefits, or set up a pilot project to trial our applications without paying any license fees. Let Bright Pattern’s call center solution help you change the pattern of customer service.