Bright Pattern’s one-of-a-kind solution for inbound, outbound, blended and web-centric contact centers honored for exceptional innovation.

San Bruno, CA (PRWEB) January 28th, 2014

Bright Pattern, the only provider of next generation cloud contact center software, announced today that TMC, a global, integrated media company, has named Bright Pattern a CUSTOMER 2014 Product of the Year Award winner.

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Bright Pattern recognized with a 2014 Product of the Year Award

Konstantin Kishinsky, CEO of Bright Pattern, on receiving the award, said, “It’s very satisfying to receive industry recognition for what we know is a truly superior product, with far greater capability than anything on the market today. No other vendor can offer the same combination of cloud-based benefits and the traditional security, reliability, and scalability features that the modern contact center expects.”

Bright Pattern is the only next generation cloud contact center solution on the market providing a complete mix of enterprise-grade functionality, reliability, and security, including private, public and hybrid deployment models. The solution enables multichannel contact centers around the world, supporting thousands of agents.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor BPattern with a 2014 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Bright Pattern has proven deserving of this elite status and I look forward to continued innovation from Bright Pattern in 2014 and beyond.”