Bright Pattern, one of the leading providers of omnichannel communication platforms for seamless customer experiences, is in Las Vegas, Nevada! The Bright Pattern team is in Las Vegas for SupportWorld Live 2022, a leading IT service management and support conference that brings in global professionals in the IT industry to share their experiences and best practices. Bright Pattern will be located at Booth #814. The Bright Pattern team is excited to meet you and talk to you about how Bright Pattern can help make ITSM and ESM delivery faster, more seamlessly, and more efficient.
Bright Pattern’s AI-powered call center platform integrates seamlessly with third-party platforms, especially IT service management and enterprise service management platforms. Bright Pattern can integrate with established IT platforms like ServiceNow, BMC, Ivanti, and Matrix42 to name a few. With the scenario builder as well as integrations with any record management system, Bright Pattern’s platform can be modified and customized to fit any use case, especially specialized service management use cases that might be difficult to implement with more rigid legacy systems.
Bright Pattern’s platform can help ITSM processes, helping help desks and service management providers with many of its features and omnichannel capabilities. Come learn more about how Bright Pattern can help your IT organization with service management, improving the end user experience, and making service delivery more efficient.