Bright Pattern Bring Your Own Telco (BYOT) is a voice delivery option that lets you maintain a relationship with your own telecom carrier when your business transitions from an on-premise contact center to the cloud. This feature enables you to establish SIP trunks over the public “Internet” or private MPLS connections, for the ultimate in flexible enterprise cloud communications.
A number of contact center vendors do not offer the option to bring your own telco, while some are even using a single telco themselves.
With Bright Pattern, you have a choice. We enable you to bring your own telecom provider. We also offer a competitive provider mix, including a number of phone providers for inbound, outbound, toll-free, and international calls. Our options are aimed to maximize cost savings and business continuity.
Bringing Your Own Telco is…
Bright Pattern’s Bring Your Own Telco (BYOT) voice delivery option provides
- The flexibility to maintain ownership of your telco carrier
- The option to invest in a competitive broadband mix for all your telephony needs
- Easy administration via our cloud-based application
- Full control over telephony—phone numbers, access, and more