As a customer solution specialist / sales engineer you will be the first point of contact for new prospects. Your role will be to gather and understand customer requirements, demonstrate how our solution addresses those requirements, and eventually even be able to set up their solution for them. After our training program is complete, you will have a combination of skills that include inside sales, inside sales engineering and professional services. This role requires a deep understanding of our solution, and the ability to effectively communicate the customer benefits as to how our product addresses their specific requirements.



  • Maintain up-to-date product knowledge and participate in on-going training
  • Accept ownership for expanding sales and accomplishing assigned tasks
  • Identify sales opportunities
  • Establish and maintain long-term business relationships
  • Manage and interpret customer requirements
  • Coordinate company staff to provide exemplary service to customers when required
  • Communicate solutions benefits effectively
  • Be able to demonstrate the solution to prospects, customers and partners
  • Provide feedback to engineering on product requirements
  • Make technical presentations, conduct webinars
  • Assist in RFI’s and RFQ’s
  • Maintain knowledge of competitor’s products
  • Implement our solution
  • Responsible for setting customer expectations



  • Strong Communication/presentation skills
  • Technical background preferred
  • Self-starter and fast learner
  • Ability to overcome objections
  • Multi-tasker