Press Releases
CUSTOMER Magazine’s 2014 Product of the Year Award
Bright Pattern’s one-of-a-kind solution for inbound, outbound, blended and web-centric contact centers honored for exceptional innovation
January 28, 2014
Bright Pattern’s one-of-a-kind solution for inbound, outbound, blended and web-centric contact centers honored for exceptional innovation
Initial joint deployment supports 1,900 agents in Japan
Customer feedback is critical. But because surveys have been difficult to implement and often don’t deliver business value, many companies aren’t getting the benefit and risk falling behind. The Bright Pattern cloud contact center now includes actionable, consistent, multichannel surveying as a standard feature that works right out of the box
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By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.