Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern selected by Everise to provide advanced Customer Experience solutions to innovative connected device start-ups
The United Kingdom is revolutionizing their contact tracing program with innovative contact center technology to contain the spread of COVID-19 while ensuring the safety of their employees through cloud-based remote workforce technology
Alestra, deploys Bright Pattern Contact Center for nonprofit, CENACED, to offer remote psychological teleassistance services during the pandemic
Intelisys, the industry’s leading Technology Service Distributor of telecommunications network and cloud services, adds Bright Pattern Contact Center to its portfolio to help customers with digital transformation, omnichannel conversations, omnichannel quality management, and AI implementation
Naver search platform, the creator LINE, Asia-Pacific’s leading messenger app with over 600 million users, uses Bright Pattern Contact Center for remote workforce
A world leader in luxury exploration travel swiftly moves to a 100% remote workforce model for its contact center using Bright Pattern’s award winning cloud-based software known for its innovative remote workforce capabilities
Out of over 100 products evaluated by Gartner, Bright Pattern was named a leader in the 2020 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, and Talkdesk
