News and Press Releases

Customers are assured a reliable and safe experience using Bright Pattern’s
contact center solutions which have passed security and quality standards
established by Microsoft.

Bright Pattern wins top TrustRadius awards: Best of Value, Best of Relationship, and Best of Feature Set for cloud contact center providers.

Bright Pattern is announcing an official partnership with leading solutions provider and distributor emt Distribution. It is owned by emt Holding, a European holding company with over 28 years of experience.

Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is to provide the most robust and helpful industry solutions for businesses and financial market rooms.

Comways, a leading expert of contact center software solutions, has officially partnered with Bright Pattern to resell and implement Bright Pattern omnichannel software solutions across Europe.

Bright Pattern, a global provider of omnichannel contact center software, is pleased to welcome JH Kwon to spearhead the Go-To-Market Team in Korea

Bright Pattern to exhibit and speak at CCW Europe October 9-11, 2023 in Amsterdam

Bright Pattern, an industry-leading and global provider of omnichannel contact center software, is proud to welcome Ken George as US Director of Business Development & Channel Sales.

Bright Pattern has officially developed a trusted partnership with MoData to create a seamless customer experience through the delivery of world class CX with an emphasis on emerging digital and AI technologies.