Press Releases
Digital Call Centers Can Transform Your Customer Experience
A cloud-based omnichannel call center can allow you to meet people where they’re at, giving them the experience they desire.
November 9, 2022
A cloud-based omnichannel call center can allow you to meet people where they’re at, giving them the experience they desire.
Bright Pattern’s advanced omnichannel contact center platform and CX technology is recommended by Aragon Research for buyers looking for flexibility and to streamline their CX.
Bright Pattern to exhibit and speak at CCW Europe October 3-5 in Amsterdam
Gapcloud partners with Bright Pattern to provide cloud-based omnichannel contact center software to businesses and users, and deliver cost-effective Microsoft Teams integrations with the business’s contact center operations.
Bright Pattern Mobile allows remote and mobile employees, subject matter experts, and contact center agents to directly connect with customers on voice or digital channels.
One of the largest health insurance companies deploys Bright Pattern call center software in days to reach out to healthcare providers to review their credentials and expand their healthcare partner network.
Bright Pattern Rated #1 in four categories: highest rated Contact Center, Customer Engagement Solution, IVR, and Sales Dialer with a score of 10 out of 10 in each category.
Bright Pattern for third year has been selected by Customer Contact Week, the world’s largest customer contact event for the CCW Excellence Awards – following previous nominations for “Disruptive Technology of the Year” and “Omnichannel Solution of the Year”
Bright Pattern unveils natively-built Remote Assist, which improves remote workforce efficiency, lower issue resolution time, and improves ROI, at Europe’s largest IT Service Management Tradeshow, SITS London.
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By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.