Bright Pattern announces growing relationship with Oracle to advance multichannel customer conversations using voice and digital channels out-of-the-box
SAN BRUNO, Calif., Sept. 26, 2017 /PRNewswire/ — Bright Pattern, a leading provider of omnichannel cloud contact center technology, today announced that it has achieved Gold Level Partner status in the Oracle PartnerNetwork (OPN). By obtaining Gold Level membership, Oracle has recognized Bright Pattern for its commitment to establish Oracle-related knowledge in delivering innovative omnichannel communication software and for uniquely addressing the challenges of joint customers.
“We are excited to become an Oracle Gold Level Partner. This gives us access to the latest Oracle technology to ensure our out-of-the-box integrations stay abreast of the changes, as well as expand our opportunities for joint marketing and sales of the integrated solutions,” said Konstantin Kishinsky, CEO of Bright Pattern.
With its Gold status, Bright Pattern receives the benefit of being able to start developing specializations that will allow them to grow their business, increase their expertise, reach higher levels of customer retention, and create differentiation in the marketplace. Gold members also become eligible to resell all Oracle Technology products and can apply to resell Oracle Applications and Industry Solutions. In addition, they receive access to Oracle account representatives and My Oracle Support updates for all products, discounts on training, limited free assessment/exam vouchers, reduced rates on the purchase of Oracle licenses for internal use, discounts on advances customer services and more. For more information about the benefits of becoming an OPN Gold Level Partner, please visit: http://www.oracle.com/us/partnerships/index.htm.
Bright Pattern’s cloud contact center software simplifies omnichannel customer service for customers, agents and contact center managers. Bright Pattern’s Cloud Contact Center solutions are used globally in over 26 countries and 12 languages by companies of all sizes.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.