Bright Pattern today announces plans to showcase their Omnichannel Contact Center Software for Zendesk at the annual Relate Live Conference. Bright Pattern Contact Center offers omnichannel call and messaging routing built into Zendesk user interface. It features flexible scenario scripting with access to Zendesk data for service selection and self-service, as well as a comprehensive reporting package.
Relate Live brings together over one thousand customer experience professionals for the purpose of building stronger customer connections through educations sessions, workshops, and activities. The event has been created for individuals who want to build better customer relationships and learn from the experience of other industry professionals, analysts and vendors.
“The Relate Conference gives Zendesk users and customer service professional a unique opportunity to connect with vendors in the customer service and engagement community, said Konstantin Kishinsky, CEO of Bright Pattern. “Emerging technologies like Bright Pattern’s Omnichannel Communication Application for Zendesk help businesses improve the customer experience. Stop by our booth to see how we have leveraged Zendesk technology to provide revolutionary communication tools out-of-the-box for Zendesk customers.”
Talk with Bright Pattern during expo hours. Demo our Omnichannel Contact Center Software for Zendesk and be entered to win one of many prizes.
Bright Pattern’s cloud contact center software simplifies omnichannel customer service for customers, agents and contact center managers. Bright Pattern’s Cloud Contact Center solutions are used globally in over 26 countries and 12 languages by companies of all sizes.
Zendesk is a customer service platform. It’s designed for companies that want to create customer relationships that are more meaningful, personal, and productive. We start by helping companies provide great support and then mature with self-service and proactive engagement.