Out of over 100 products evaluated by Gartner, Bright Pattern was named a leader in the 2021 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, and Talkdesk.
Bright Pattern leads the call center category with a customer rating of 4.74 out of 5 with perfect ratings for customer support and value for money. Additionally, Bright Pattern ranks No. 1 for ROI out of all CCaaS vendors per customer reviews with a deployment time that’s nearly half the industry average at just 1.6 months. (Per G2 Crowd)
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