Wanting to find your CX Silver Lining but your existing vendor’s cloud contact center promises leaving you in the dark? Bright Pattern, the easiest most powerful cloud contact center can help you transition to your first cloud application in only 4 weeks - with a guided plan and complete setup and training. And you can move your other applications at a pace that works best for you.
What do you get with Bright Pattern for Cisco?
- A 4-week go live and Statement of Work that includes a simple step by step plan that will allow you to turn on your first cloud contact center application in a matter of weeks - not months or longer from other vendors
- A single channel or true omnichannel cloud contact center - voice, chat, SMS, email, video chat - or new channels like bots or messengers (Facebook messenger, WhatsApp, and more) for an initial contact center application that you would like to move to the cloud
- Include setup and configuration of your omni-channel cloud contact center
- Training your agents on a single all in one omni-channel desktop (training delivered by Bright Pattern or an Cisco partner)
- Cloud transition training and new cloud skills for your existing IT staff