Bright Pattern Partner Program

Bright Pattern, which includes some of the top leadership and engineers that helped build Genesys for the enterprise, is now bringing next generation enterprise-class capabilities to companies of all sizes in a single platform. As a leader in innovative cloud contact center software solutions we are here to help you revolutionize customer service – and partners are our primary channel.

Experience the benefits of a partnership with Bright Pattern:

Grow Your Business and Make More Money—A Lot More

Get the highest margin for partners in the industry—up to 50% higher margin than other contact center providers. While others cut your margin, we will increase yours.

A Cloud-First Contact Center Solution

Built on a single unified microservices architecture, Bright Pattern is designed specifically to help businesses meet the increasing demands of omnichannel customers. Bright Pattern’s Cloud Contact Center solutions are used globally in 26 countries and 12 languages by companies of all sizes.

Be Truly Omnichannel in the Cloud

Other vendors are multichannel not omnichannel, and don’t offer the breadth of our channels. Bright Pattern maintains context and delivers an effortless, personalized customer experience.

Easiest to Deploy and Fastest Time to Revenue

Our solution can be deployed quickly, in days to just weeks, saving you time and money.

Experience a Brighter, Better Partnership

Partners are integral to our go-to-market strategy, and it’s our mission to ensure your success. We deliver continuous support and offer zero channel conflict.

2018 FrontRunners Quadrant For Call Center Software


The Partner Program benefits by selling top rated cloud contact center software with accolades and recognition from top review sites and industry analysts. Bright Pattern was ranked among top vendors including Five9, NICE inContact, and Genesys in the 2018 FrontRunners report by Gartner and Software Advice. Over 100 companies were evaluated by Gartner and only the top providers were included in the matrix. Criteria for the matrix included customer ratings through Software Advice and usability of the cloud contact center software.

What Our Partners Say About Bright Pattern

Bright Pattern Partner Program

Bright Pattern helps its partners provide superior omnichannel customer service through the use of innovative cloud-first technology that is the most simple and powerful solution for midsize and enterprise companies.

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