News and Press Releases

Bright Pattern, leader in omnichannel contact center software, places #1 among top vendors by Gartner’s’ Online Review Site, GetApp

Bright Pattern, a global provider of omnichannel cloud contact center software, expands its presence in Asia-Pacific region with a new datacenter in Singapore to support its growing customer base

Bright Pattern, leading provider of omnichannel contact center software, placed as Market Challenger in Contact Center Software Report by market-leading research and consulting business Ovum

Bright Pattern today announced the appointment of Michael McCloskey as CEO

Bright Pattern’s contact center for Oracle service cloud is now available in the Oracle cloud marketplace

Bright Pattern, leading provider of omnichannel cloud contact center software opens new branch office in Tokyo, Japan

Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Zendesk Relate Live Conference, October 23-25, 2017, in New York, NY

Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Oracle OpenWorld Conference, October 2-5, 2017, in San Francisco, CA

Bright Pattern announces growing relationship with Oracle to advance multichannel customer conversations using voice and digital channels out-of-the-box