Why Choose Bright Pattern?

Simply Powerful.  #1 Rated by Customers, Fastest to Deploy

500+ Customers, 26 Countries

Bright Pattern is the highest-rated omnichannel contact center platform with the fastest time to deploy in the industry. Bright Pattern’s platform allows businesses to provide effortless omnichannel conversations across voice and digital channels along with omnichannel quality management. We are the only company in the industry providing a mobile app, Bright Pattern Mobile, that enables customers to connect with any employee across any channel via their mobile device.

"Bright Pattern Cloud Contact Center has won four Top Rated Awards in the Contact Center, Sales Dialer, Customer Engagement, and Interactive Voice Response (IVR) categories. These awards are based directly on feedback from their customers. Reviewers highlight Bright Pattern’s top-notch customer support, scalability, and ease of deployment without development expertise”

- Megan Headley, VP of Research at TrustRadius

Read Bright Pattern Contact Center reviews on TrustRadius
#1 Contact Center. IVR. Sales Dialer,Customer Engagement

#1 Contact Center

#1 Contact Center. IVR. Sales Dialer,Customer Engagement

#1 IVR

#1 Contact Center. IVR. Sales Dialer,Customer Engagement

#1 Sales Dialer

#1 Contact Center. IVR. Sales Dialer,Customer Engagement

#1 Customer Engagement

Ovum/Omdia Logo

Ovum/Omdia's Profile of Bright Pattern

“Bright Pattern was the shining star in the ratings… Bright Pattern’s customers rated its products the maximum level of any vendor”

“The Challenger to Watch”

#1 in Platform Functionality”
#1 for Multi-channel Innovation”
#1 Deployment Time”
#1 Professional Services”
#1 in Hosting Reliability and Scalability”
#1 in Interoperability”

Bright Pattern has the fastest time to deploy

Fastest Time to Deploy

Bright Pattern has the fastest time to deploy – half the industry average per Omdia, G2Crowd, and Frost and Sullivan.

Frost & Sullivan Profiles Bright Pattern as Top-Performing Global Cloud Contact Center Provider

Frost & Sullivan Contact Center Buyer's Guide
Gartner Logo

Gartner Software Advice’s FrontRunner Leader Third Consecutive Year

CCaaS Leader: Gartner Software Advice named Bright Pattern as a leader.

Beats Leading CCaaS Providers: Bright Pattern received customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, Talkdesk, and more.

Outstanding Reviews: Leads the call center category with a rating of 4.74 out of 5, with perfect ratings for customer support and value.

CCW Excellence Awards

Runner Up for “Cloud-Based CX Solution of the Year” – ahead of all legacy contact center vendors

Finalist for “Omnichannel Solution of the Year”

Finalist for “Disruptive Technology of the Year”

CCW Excellence Awards

Find out what makes our customers so excited about working with Bright Pattern.

Reach out today to schedule your free product demo.

By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.

Request a Demo

By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.

Request a Demo

By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.