News and Press Releases

Bright Pattern’s contact center for Oracle service cloud is now available in the Oracle cloud marketplace

Bright Pattern, leading provider of omnichannel cloud contact center software opens new branch office in Tokyo, Japan

Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Zendesk Relate Live Conference, October 23-25, 2017, in New York, NY

Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Oracle OpenWorld Conference, October 2-5, 2017, in San Francisco, CA

Bright Pattern announces growing relationship with Oracle to advance multichannel customer conversations using voice and digital channels out-of-the-box

Bright Pattern, leading provider of omnichannel cloud contact center technology, announces the availability of Summer Release 2017

Bright Pattern begins development on cognitive business solution using IBM Watson APIs on IBM Cloud to leverage call center AI and sentiment analysis for improved customer experience

Bright Pattern, leading provider of omnichannel cloud contact center technology, today announces their placement as a leader in the 2017 Q3 GetApp Call Center Category

Bright Pattern partners with The Data Group to provide customers with real-time data solutions within the Bright Pattern platform, allowing businesses to access The Data Group database of caller profiles for superior business optimization