News and Press Releases

Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its extended offering with Oracle RightNow Integration

Bright Pattern, global provider of multichannel cloud contact center software, continues to expand its presence in the Asia-Pacific region

Bright Pattern, global provider of multichannel cloud contact center software, expands its presence in Japan to enhance local voice communications and improve regional compliance.

Bright Pattern, leading provider of multichannel cloud contact center software, is proud to announce a new partnership with Dizzion, a global provider of end-user computing services

Bright Pattern, a global provider of multichannel cloud contact center solutions, continues its strong growth trajectory with record revenue, bookings and thriving customer base.

Bright Pattern, an innovative cloud contact center provider and Reply.ai, omnichannel bot and AI platform unveiled an integrated solution for smart automated service over messaging channels with a warm human assistance for handling exceptions and improving bot response quality.

Bright Pattern, leading provider of global contact center software, announces upcoming fall release to include local presence and region-aware routing.

Bright Pattern 5.0 summer release combines unprecedented channel support with easy channel switching.

Bright Pattern, a global leading provider of multichannel cloud contact center software, to discuss cloud adoption and movement to cloud contact center vendors with seamless and robust CRM integrations at ICMI Conference and Expo.