News and Press Releases

Bright Pattern, leading provider of multichannel cloud contact center software, is proud to announce a new partnership with Dizzion, a global provider of end-user computing services

Bright Pattern, a global provider of multichannel cloud contact center solutions, continues its strong growth trajectory with record revenue, bookings and thriving customer base.

Bright Pattern, an innovative cloud contact center provider and Reply.ai, omnichannel bot and AI platform unveiled an integrated solution for smart automated service over messaging channels with a warm human assistance for handling exceptions and improving bot response quality.

Bright Pattern, leading provider of global contact center software, announces upcoming fall release to include local presence and region-aware routing.

Bright Pattern 5.0 summer release combines unprecedented channel support with easy channel switching.

Bright Pattern, a global leading provider of multichannel cloud contact center software, to discuss cloud adoption and movement to cloud contact center vendors with seamless and robust CRM integrations at ICMI Conference and Expo.

Bright Pattern, a global leading provider of multichannel cloud call center software, is proud to be sponsoring and participating in the ICMI Conference, scheduled for May 10-13, 2016 in Long Beach, California.

Bright Pattern CEO, Konstantin Kishinsky, will present Bright Pattern’s contact center software in Amazon and Microsoft Azure clouds live at this year’s Enterprise Connect Conference, March 7-10 in Orlando, Florida.