Call Center Software Blog

Your go-to for the latest customer experience news and weekly call center tips.

Bright Pattern, one of the leading providers of omnichannel communication platforms for seamless customer experiences, is in London, United Kingdom! The Bright Pattern team is...

May 11, 2022
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IT service management and enterprise service management are key departments within a business that help businesses run smoothly and assist businesses in delivering support to...

May 04, 2022
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IVR technology is critical for inbound call centers that want to optimize their call center performance, the performance of their call center agents,and improve KPIs...

Apr 06, 2022
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