News and Press Releases

GetApp releases Q3 2018 Call Center Software with Bright Pattern ranking #1 above leaders like Five9, inContact, and Genesys

Bright Pattern Contact Center Software will be a core component of Conduit Global’s CX100™ cloud suite providing their customers with an innovative omnichannel contact center platform and agile services to deliver an exceptional customer experience

Bright Pattern, leading provider of omnichannel cloud contact center software, partners with VIPdesk Connect to provide innovative customer support technology

The latest release of the easiest cloud contact center software for any size business provides innovative video chat escalation, easy-to-use agent interface updates, GDPR and PCI compliance advancements, and omnichannel communication enhancements

Bright Pattern powers global omnichannel customer service across 31 countries, creating effortless customer experiences and strengthening ROI

Bright Pattern, leading provider of omnichannel contact center software, receives top recognition from Gartner’s Software Advice in annual FrontRunners Call Center Quadrant

Bright Pattern Integrates with SAML 2.0 to Provide Customers with Third-Party Single Sign-On Functionality

Bright Pattern, a global provider of multichannel cloud contact center software, expands its presence in the United Kingdom and the Republic of Ireland to enhance local voice communications and improve regional compliance

Bright Pattern to exhibit and present its Spring 2018 release of faster, easier cloud customer service with voice, digital channels, bots, and agents working together as one at the annual Customer Contact Week in Las Vegas, June 18–22