Cloud computing software delivers hosted services and/or applications over the Internet. Cloud computing software is essentially software that is available through a web browser with an internet connection. Virtual machines and web software applications are examples of cloud computing software. Resources such as service tools, management tools, and user interface environments are accessible online only.
Cloud computing software typically features:
- Cloud-based applications, database services, computing, analytics, data storage, and more for organizations and application developers
- A host for building software solutions
- Cloud OS, programming, database, and web server access
- Computer and storage resources that scale automatically
Bright Pattern’s omnichannel contact center software helps simplify omnichannel customer service for customers, agents, and contact center managers. Our cloud contact center solutions provide effective multichannel communications, CRM integrations, cloud APIs, and tools for quality management.