Month: April 2017

Bright Pattern, leading provider of omnichannel cloud contact center software partners with Ttranscosmos, global leader in outsourced services, to offer customer service over Facebook Messenger for global consumer electronics company Bright Pattern, a provider of omnichannel cloud contact center software and Ttranscosmos, the global leader with over 45 years of experience in outsourced services announces […]Continue reading

Bright Pattern has been identified as a leading provider of multichannel cloud contact center since its founding in 2010. The solution’s ability to increase agent productivity within a unified user interface has caught the attention of FinancesOnline, one of the most popular business review directories. Bright Pattern has been awarded two of the prestigious FinancesOnline […]Continue reading

BeCloud, Cloud Contact Center Applications consultancy, to be newest European partner to deliver “Powered by Bright Pattern” cloud offering to its customers Bright Pattern today announced an additional European partner to deliver “Powered by Bright Pattern” omnichannel cloud contact center software. The software is designed to simplify multichannel interactions for customers, agents and contact center […]Continue reading

Bright Pattern, provider of omnichannel cloud contact center software, releases new features on-the-fly March 24th, Bright Pattern, provider of omnichannel cloud contact center software, has upgraded to its spring release, rolling out a number of exciting features and celebrating three years of on-the-fly upgrades. With the new release, Bright Pattern’s direct customers received new functionality […]Continue reading